Your technology partner for Web and Mobile development.

Contact Info

Update With Us

    Shipindia's E-commerce Website

    ShipIndia was founded in Singapore to simplify shipping from India and strengthen connections between individuals, businesses, and the Indian diaspora.

    Project Overview

    Gain a comprehensive understanding of your project’s scope, objectives, and timelines with our detailed project overview.
    ShipIndia was born in Singapore out of a passion for simplifying shipping from India, fostering stronger connections between individuals, businesses, and the Indian diaspora communities across borders. Being experienced in the supply chain industry for over 12 years, ShipIndia has established itself as a reliable and customer-centric consolidation delivery service provider.
    ShipIndia, a Singapore/Malaysia-based company, bridges the gap for online shoppers by enabling them to purchase from Indian e-commerce stores. This case study explores how a custom web application, developed and continuously maintained by VowelWeb, facilitated ShipIndia’s success in this niche market.

    Vision of the Client

    Our vision aligns with our clients’ goals, driving innovation and success through collaborative, forward-thinking strategies.
    To be the preferred choice for consolidation delivery services between India, Singapore, and Malaysia, by consistently exceeding customer expectations through innovation, reliability, trust, and customer service.

    Challenges that were Brought Forward

    Identifying key challenges, we developed targeted solutions to overcome obstacles and ensure the project’s success.
    Limited access: Customers in Singapore and Malaysia faced difficulty accessing Indian online stores due to shipping restrictions or unavailable payment methods.
Fragmented shipping: Purchasing from multiple Indian stores meant dealing with individual shipping processes and high international fees.
Inventory management: Effectively managing incoming packages and customer orders across various Indian retailers required a streamlined system.

    Strategic Solutions

    We implemented customized, strategic solutions designed to address specific challenges and deliver measurable, impactful results.
    Web application: A custom web application built with VueJs (front-end), NodeJs, ExpressJs (back-end), and MongoDB (database) provided a user-friendly platform for customers.
    Features
    • Admin Panel: Efficient management of customer accounts, orders, and logistics.
    • Logistics Management: Seamless handling of package consolidation, shipping quotes, and real-time tracking.
    • Dashboard: Clear insights into order volume, customer behavior, and overall performance.
    • Whatsapp Chatbot (Wati): 24/7 customer support through a familiar and convenient channel.
    • Zoho Integration: Automated accounting and order fulfillment processes.
    • Mailchimp Integration: Streamlined email marketing for promotions and customer engagement.
    • Delhivery Integration: Integration with Delhivery for efficient last-mile delivery services in India.
    • Webkul Integration: Enhanced e-commerce capabilities through multi-vendor marketplace features.
    • Stripe Integration: Secure and seamless payment processing for customers across different regions.

    Solid Results

    Our focus on delivering solid results ensures consistent performance, measurable outcomes, and long-term success for our clients.
    • Increased Customer Base: The user-friendly platform and efficient services have attracted a loyal customer base in Singapore and Malaysia.
    • Improved Customer Satisfaction: Features like Whatsapp chat support and transparent shipping processes enhance customer satisfaction.
    • Streamlined Operations: The web application has effectively empowered ShipIndia to manage logistics and orders.
    • Growth Potential: The scalable tech stack allows ShipIndia to expand its services and reach new markets.

    Core Benefits

    Our core benefits focus on delivering exceptional value, enhancing efficiency, and driving sustainable growth for our clients’ success.
    • Simplified Shopping: Customers can browse Indian stores, add items to a virtual cart, and pay a single, competitive international shipping fee.
    • Cost-Effectiveness: Free domestic and consolidated international shipping in India save customers money.
    • Convenience: Free storage for up to 15 days allows for flexible purchase planning.
    • Transparency: Real-time tracking and secure packaging provide peace of mind.
    • Operational Efficiency: The web application automates tasks and streamlines operations for ShipIndia.

    Closing Remarks

    Our closing remarks emphasize the journey’s success, highlighting key achievements and setting the stage for future opportunities.
    ShipIndia’s success story demonstrates the power of a well-designed web application by VowelWeb. By leveraging the modern tech stack, ShipIndia addressed customer challenges, streamlined operations, and positioned itself as a leader in its niche market. This case study provides a valuable example for businesses seeking to bridge geographical gaps and enhance customer experience in e-commerce.
    ShipIndia’s success story demonstrates the power of a well-designed web application by VowelWeb. By leveraging the modern tech stack, ShipIndia addressed customer challenges, streamlined operations, and positioned itself as a leader in its niche market. This case study provides a valuable example for businesses seeking to bridge geographical gaps and enhance customer experience in e-commerce.
    Kaezan Logistics

    Client

    Services We Offer to Ensure Project Success

    We offer a comprehensive range of services designed to ensure project success, from initial planning to final execution.

    Hire WordPress Developer

    Hire expert WordPress developers to elevate your website.

    Join Us

    Join us to build a dynamic and innovative future.

    Hire Shopify Developer

    Hire skilled Shopify developers to boost your online store.